Completed archive of City Council Legislative History into document imaging system to assist in research and retrieval process. Assisted in streaming video of City Council Meetings on internet. Assisted staff in the use of the Questys document imaging system and in research projects. Processed City contracts and agreements and maintained insurance database to ensure adequate coverage and on-time renewal. Successfully administered the annual destruction of records City-wide. Processed all claims and subpoenas against the City, issued Claim Numbers and forwarded to Risk Management and the City’s third party administrator. Worked with all departments to provide efficient and friendly customer service to all citizens.