El Segundo Website - Goals & Objectives

Goals & Objectives FY 2009/2010

Continue to conduct monthly staff meetings.
Continue to conduct Platoon meetings three times a year per shift.
Maintain a high emphasis on customer service.
Analyze the results and feedback received from customer service survey forms.
Proceed with program review and continuous quality improvement.
Implement new 2009-2010 HIPAA-related programs as required by law.
Monitor revenue and customer service related to inspections and transport program.
Conduct an inspection of department personnel, quarters, and equipment.
Conduct a meeting of all officers.
Participate in area and regional organizations improving the service capability of all fire agencies in the area and region.
Participate in the City’s Disaster Council in an effort to ensure the City’s emergency readiness and capability.
Implement contract and manage grant award for the Urban Areas Security Initiative Grant Program Year 2008, in the amount of $158,486.
Continue federal grant contract administration, and federal, state and local grant audits.
Begin the development of a strategic plan for the department.
Continue to prioritize development of department policies and procedures.