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Frequently Asked Questions

Q. Can I Renew Materials over the Phone?

          A. Yes, except for videos or overdue items, you can renew by phone: 310-524-2722.

Q. Can I place a hold on material?

A. Yes, holds may be placed on checked-out library material, with the exception of VHS, DVD, and Blu-ray movies. You can place a hold either by calling the Information Desk at 310-524-2728, or by using the online library catalog and clicking on the “Request” button. A fee of $1.00 will becharged to your account when the item becomes available and must be paid at the time of checkout; the fee is waived only if the hold is cancelled prior to the item becoming available for checkout.

Q. Does the Library Have a Public Copy Machine?

A. Yes, the copy room is directly across from the Circulation Desk. The copier makes only black and white copies. The cost is 15 cents per page. You may make copies of non-circulating materials here.

Q. How do I get a Library Card?

A. You need to bring a current driver's license, utility bill or other identification with your current address to the Circulation Desk to verify your address, and then fill out a Library Card Application. Cards are free for local residents and for those residing in a Southern California Library Cooperative (SCLC) city; others are charged an annual fee of $40.

Q. Does the Library Have DVDs, Videos or Books-on-Tape?

A. Yes. The Library has over 6,000 videos, DVDs and Blu-rays and over 1,000 Books-on-Tape.

Q. What About Borrowing, Returning & Renewing Materials?

A. Most materials are loaned for a period of three weeks. Videos, DVD's and Blu-rays are loaned for three days with a $1.50 per video charge. Video proceeds go back into an account to purchase new videos. For more circulation rules and guidelines, inquire at the Circulation Desk, (310) 524-2722.

Q. What is the telephone number to the Reference Desk?

A. The Reference Desk telephone number is (310) 524-2728. The Reference Desk can also be reached via e-mail at refdesk@elsegundo.org.

Q. Do you have programs for children?

A. Yes. Tuesdays-Thursdays we offer preschool story times, class visit programs, and a Library Club for school-aged children. We also offer other special programs in the summer and during the holidays. Contact the Young People's Information Desk at (310) 524-2726 for further information.

Q. Does the Library carry any tax forms?

A. Yes. From January-April we carry a large quantity of Federal and California State Tax Forms free to the public. We also have a complete set of reproducible forms for Federal and State available anytime for you to copy at 15 cents per page.

Q. Do you have computers for public use?

A. Yes. We have four IBM-compatible computers for adults and four computers for children under 14. We also have sixteen public Internet stations. Contact our Information Desk at (310) 524-2728 for further information regarding sign-up procedures and fees.

Q. Do you have a meeting room available?

A. Yes. The charge for using the Friends of The Library Meeting Room is $30.00 per hour for 'for-profit' organizations and $10.00 per day for 'non-profit' organizations. The Library also has two smaller rooms, The Rose Garden Room and the Gazebo Room, which are available for meetings up to 20 people. 'Non-profit' organizations are charged $10.00 per day and 'for-profit' organizations are charged $30.00 per hour. Groups may book any of these rooms through the Administrative Technical Assistant in the Library Director's office.

Q. Do you allow local businesses, groups or artists to display their works?

A. Yes, they may apply to display their collections, crafts and/or artwork in the library. For more information, contact Roz Templin at 310-524-2773. Click here for the artwork display application form.

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