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Entry Level Dispatcher

Qualifications

Testing

Salary

Application

*NOT ACCEPTING APPLICATIONS AT THIS TIME

Communications Dispatcher I:

Any combination of education or experience providing the knowledge, skills and abilities necessary for satisfactory job performance. For example, a high school diploma or G.E.D. equivalent, and preferably a minimum of one (1) year related experience in a dispatch center or public safety agency.

Working knowledge of office procedures, record keeping systems, and the operation of office equipment. Ability to learn the standard broadcasting procedures and rules associated with the operation of law enforcement communication computer aided dispatch and County-wide communication network. Ability to read and accurately interpret maps; type accurately at 30 words per minute; react quickly, calmly and professionally under emergency and busy conditions. Communicate effectively orally and in written form; learn to memorize and use crime, phonetic, alphabetical and computer codes; ability to relay information in emergency situations to responding police, fire, rescue and public service field units. Ability to become expert in specific geographic boundaries, speak the English language clearly and concisely, maintain composure when receiving information from callers in various states of emotional or physical duress; perform various clerical tasks and other duties as required. Possess a California Class "C" Driver's License at the time of appointment.

Communications Dispatcher II:
Any combination of education or experience providing the knowledge, skills and abilities necessary for satisfactory job performance. For example, a high school diploma or G.E.D. equivalent, and preferably a minimum of two (2) years experience with the operation of a public safety computer aided dispatch system. In addition to the knowledge and skills listed above, Communications Dispatcher II candidates must have considerable knowledge relative to office procedures. A thorough understanding and knowledge of standard broadcasting procedures and rules associated with the operation of law enforcement communication, computer aided dispatch, and County-wide communication network is necessary. Ability to relay information in emergency situations to responding police, fire, and public service field units. Must be able to type accurately at 40 words per minute.
Possess a California Class "C" Driver's License at the time of appointment.

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