The City of El Segundo has always valued its relationship with the lodging community and we are pleased to announce some changes to our transient occupancy tax procedures that are designed to streamline the process for remitting taxes to the City. The City has contracted with The HdL Companies to provide assistance to the community for all of their transient occupancy tax needs. The HdL Support Center will provide the lodging community with support for all aspects of transient occupancy tax including return filing, payment, compliance, and general support for your tax filing needs. The Support Center offers extended telephone support hours (Monday through Friday 8am-8pm) via their toll free telephone number as well as email contact options. You may also choose to take advantage of our new online filing and payment portal which will allow you the convenience of filing and paying your transient occupancy tax online.
Customer Support (Registration and Filing) For assistance with registering or filing your TOT tax returns, you may contact the HdL support center by email at Support@HdLgov.comor by phone Toll-Free at (888) 602-0239.
Submitting Your Transient Occupancy Tax Return Transient occupancy tax returns can now be submitted via mail, email, online, or by phone to simplify your monthly reporting.
Filing Online To file online please visit the TOT support website at https://elsegundo.hdlgov.com/and select the “Start Now” button to begin. At the main menu select “Renew” to file your transient occupancy tax return. Payments can be made by electronic check. Please be sure to attach a copy of your completed TOT return and exemption form when you file online.
Note: There is no additional fee for electronic check (e-Check) payments.
Filing by Mail For your convenience an updated TOT return form has been included with this letter. Mail your completed TOT forms and payments to the address below. Please make checks payable to the City of El Segundo. Please remit your return form and payment to:
City of El Segundo
TOT Processing Center 8839 N Cedar Ave #212 Fresno, CA 93720