Please see this quick reference guide from the LA County Department of Public Health of what is allowed to be open and what is closed, as of May 27, 2020.
- Please see "Beach Rules" from LA County Department of Beaches & Harbors for the latest information and frequently asked questions (FAQs)
Face coverings are only required when you are not in the water and around other people. If you’re not in the water and the beach is empty, you do not have to wear a face covering. Please keep a face covering with you that you can put on in case you find yourself near others. For additional Frequently Asked Questions (FAQs)about going to the beach, please visit the "Beach Rules" page from LA County Department of Beaches & Harbors.
Los Angeles County beaches, including El Segundo Beach, are now open. Per the latest LA County Department of Public Health Order, bike paths and county parking lots are now open. Please follow all rules and guidelines.
Please see beach rules and guidelines from County of Los Angeles Department of Public Health here. Additional information from the Los Angeles County Department of Beaches & Harbors is available here and a list of frequently asked questions (FAQs).
- Yes, specific guidelines must be followed. Please visit The Lakes at El Segundo website for details and information.
Please visit the Red Cross website for locations, details and to schedule a donation
- The phased approached to reopening safely infographic from the Los Angeles County Department of Public Health can here found here.
From drive up mobile testing sites, park closures to confirmed cases of COVID-19, these GIS tools and dashboards map Los Angeles County's response to the COVID-19 pandemic. These dashboards contain data compiled by LA County's Department's of Public Health, Health Services, Parks and Recreation, the Office of Education, and the Office of Emergency Management.
Same Day COVID-19 Tests Now Available for All LA County Residents Showing COVID-19 Symptoms
Free, same-day tests are now available for all LA County residents who have symptoms of COVID-19. Symptoms include fever, cough, and difficulty breathing.
The following factors do not affect eligibility for a COVID-19 test:
- Immigration status
- Insurance status
- Underlying health issues
Health equity is central to Los Angeles County’s mission to build a network of free COVID-19 testing sites. There are currently 29 operational sites throughout the County. There are both drive-up and walk-up sites. To ensure the sites prioritize people who need it most, only people who are experiencing symptoms of COVID-19 are eligible for these testing services at this time.
Appointments are necessary. Here are the steps for getting a test appointment:
- Visit the website lacovidprod.service-now.com/rrs
- Answer a series of questions. The answers determine if you are eligible for an appointment.
- If you are eligible, you will receive an appointment confirmation number by email.
- Bring the confirmation number and photo ID to your appointment.
- People with no access to the Internet can dial 2-1-1 for help making an appointment.
- People without a car can be tested as long as they have an appointment. The sites can accommodate pedestrians.
- There are NO walk-up appointments available for people who do not register.
- For a full list of locations and answers to questions about testing, go to covid19.lacounty.gov.
There is a helpful instructional video to prepare you to take the test. Test results may take up to 3-4 days. Positive test results will be notified with a phone call. Negative test results will be notified by email.For more information, visit https://covid19.lacounty.gov/testing. To schedule a test, visit https://lacovidprod.service-now.com/rrs.
The City has received inquiries regarding the eviction of tenants during the COVID-19 emergency. The following orders from the Governor of the State of California contains some information regarding tenant evictions, and there may be other and additional orders that may be issued by governmental entities (the City of El Segundo has not issued any orders regarding evictions):
Additionally, California Penal Code §396(f) may provide relevant information depending on your individual circumstances.
Los Angeles County’s Temporary Eviction Moratoriums and Rent Freeze Resource Page - information and frequently asked questions (FAQs)
The City is providing all of the above links as they are a matter of public information. Nothing in this information should be construed as, nor is intended to be, legal advice. This is simply information regarding the topic. Tenants and landlords should consult their own legal counsel regarding their unique situations.
Food Resources for LA county Residents During COVID-19 Crisis and Ways to Help
An estimated 2 million people in Los Angeles County suffer from food-insecurity issues on an ongoing basis. That vulnerable community is sure to swell because of pandemic-related economic losses in the months to come, but Los Angeles County is committed to preventing hunger and ensuring access to food for all residents. The County is currently mobilizing a Countywide response to hunger by coordinating public agencies, nonprofits, and volunteers to provide meals to anyone in need during the weeks and months to come. The County is also launching new digital resources to help members of the public access food at no cost — including program sign-up information, maps, and frequently asked questions — all located on the County COVID-19 website.
Individuals/Families in Need Can:
- Get help with food expenses. CalFresh is a Nutrition Assistance Program that can help people in low-income households purchase food by increasing their food-buying power. Apply here and see eligibility requirements here.
- Find free food near you. County agencies and partners that provide free groceries and meals are expanding their services during COVID-19. Click here to see options and find food distribution sites near you. Some programs also provide delivery.
- Get food delivery assistance. The County has launched a Critical Delivery Services program to deliver food and other vital items to adults age 60+ and individuals with disabilities who are unable to leave their homes due to COVID-19. Items must be prepaid and ready for pick-up. There is no cost to the client for delivery. For more information, click here or call 1-888-863-7411.
- For assistance, or if you do not have access to the Internet, please dial 2-1-1. Multilingual operators are available to help members of the public find free food resources.
Service Providers/Nonprofits in Need Can:
- Request volunteers. L.A. Works matches community organizations with volunteer labor and other resources. More information here.
- Request food to redistribute. The L.A. Regional Food Bank is accepting new applications for partner agencies. Partner agencies receive free food and re-distribute it to community members. More information here.
- Join a food recovery network. There are a number of organizations that use mobile apps with matching technology to recover unused food from restaurants and other businesses and re-distribute it to communities in need. If you are interested in donating food or receiving donated food to re-distribute, look for the following in your mobile app store:
Here Are Other Ways Los Angeles County Residents Can Help:
- Giving food-related offers and donations. Does your business or organization seek to sell or donate food-related resources to support COVID-19 response efforts? The County is helping to match available food resources with those in need. Fill out an online questionnaire to let us know what food resources you have to share. Our partner providers are in need of food resources, services, and equipment including:
- Prepared meals ready-to-eat meals: no heating required
- Prepared meals: just heat and service
- Groceries: non-perishable, shelf stable food items and perishable food such as produce, meats, and dairy
- Specialty foods: Vegan, kosher, gluten-free, and other specialty options
- Food delivery: drivers and vehicles, including special vehicle types such as refrigerated trucks
- Other types of donation and support. Looking for other ways to lend a hand during this crisis? Explore the County’s COVID-19 resource page to learn how you can help, from doing wellness checks on older neighbors to donating blood.
- Starting a food pantry. Interested in offering free food to community members? If you already have food to re-distribute or are planning to collect food items from private sources, please follow these Guidelines for Charitable Feeding Operations. If you are interested in receiving donated food to re-distribute, consider partnering with the L.A. Regional Food Bank, which is currently accepting new applications for partner pantries. More information here.
- Joining a food recovery network. There are a number of organizations that use mobile apps with matching technology to recover unused food from restaurants and other businesses and re-distribute it to communities in need. If you work for a restaurant or other business that is interested in donating food, look for the following in your mobile app store:
- Volunteer your time. L.A. Works matches community organizations with volunteer labor and other resources. More information here.
LA County Resources and Services Available for People with Domestic Violence and Child Abuse Concerns During COVID-19 Crisis
Los Angeles County recognizes that staying home is not always a safe option for victims experiencing domestic violence during the COVID-19 crisis. According to the Los Angeles County Sheriff’s Department, from 2019 to 2020, domestic violence calls for services have risen in LA County from 863 to 933, an 8.11 percent increase. For people experiencing domestic violence amid the Safer at Home Order, there are services and resources available 24/7 for those who need it. You are not alone.
L.A. County’s Domestic Violence Services remain available. Shelters are open and accepting people. If you are a victim of domestic violence and need help, resources include:
- Domestic Violence Hotline at 1-800-978-3600, or
- You can also dial 2-1-1 any time to get connected with services and support in your area or visit 211la.org/domestic-violence.
- Domestic violence legal services.
- Dial 9-1-1. Law enforcement is still responding to domestic violence calls, and Emergency Protective Orders are still being issued.
The Violence Against Women Act allows certain non-citizens who are in abusive situations to petition without the assistance of the abusive spouse or parent, for lawful permanent residency. These persons may include:
- The spouse of a US citizen or legal permanent resident when the abuser is the US citizen, legal resident spouse or a member of his/her family living in the home.
- The child of a US citizen or legal permanent resident when the abuser is the parent/parent's spouse or a family member of the parent or parent's spouse living in the home.
- The child of the battered spouse.
- The parent of the battered child.
More information is available at the Department of Public Social Services website.
Many victims of domestic violence do not leave abusive situations because domestic violence shelters do not accept pets, and they and their pets are forced to endure abuse. For pet owners, LA County Animal Care and Control (DACC) can assist people who are experiencing safe housing issues. To find safe animal centers near you, DACC has provided a map of their locations.
- The COLA-HI program provides temporary sheltering for pets belonging to people experiencing homelessness.
- The Ani-Safe program provides temporary housing to pets belonging to victims of domestic violence.
- DACC will provide confidential and safe housing for these animals so victims can get the services they need and move into safe living arrangements.
- The pets are later reunited with their owners when they have found permanent safe housing.
- DACC has greatly expanded its fostering program so people can quickly and safely choose a pet to take into their home for a period of time, providing that animal with a calm and nurturing home environment.
- Contact DACC for more information.
The consequencs of the COVID-19 pandemic has created the conditions that allow for child abuse to go undetected. Educators are the primary source of reports (20 percent) to child protective services nationwide. However, teachers, guidance counselors, and day care providers who usually serve as lifelines for vulnerable children are no longer in a daily position to witness and report suspected abuse. There are ways everyone can do their part to protect children:
- People who are concerned about a particular family can help by doing small things to ease the stress that comes with this time. Whether in the form of food, toilet paper, coloring books or just an empathetic ear, these acts of support while keeping social distancing can make a difference and ease parents’ stress.
- Make use of technology for virtual check-ins. Look for signs of distress and be a supportive presence.
- Form parent groups to conduct remote learning for children under 5, because those younger children are at highest risk for abuse.
- How to report child abuse in LA County: The LA County Office of Child Protection is a policy-making body and does not handle any direct cases. All inquiries or reporting of specific cases should be made to the Department of Children and Family Services (DCFS). To report child abuse in LA County, CA, please contact the Child Protection Hotline at 1-800-540-4000 or visit the DCFS website.
- If you have an immediate emergency, call 911 or your local police department; otherwise, call DFCS Child Protective Services to report child abuse and/or neglect.
- For parents and caregivers: Find the Community-Based Organization offering preventive and support services in your Service Planning Area to call them directly, or call your Regional Office to get connected. You can also call (213) 336-2854 to speak to DCFS Preventive and Support Services staff.
The El Segundo Unified School District has partnered with neighboring districts to provide grab and go lunches for any child ages 1 – 18.
- The programs listed will provide meals to any child aged 1 – 18 years from any school district with no charge.
- There is no requirement to show eligibility when you attend these programs.
- Some programs require children to be present. The recommendation is to bring children for the first visit and ask about this requirement for future meal pickups.
- These programs will be solely for the pickup of meals to be consumed off site
All building inspections are continuing to be conducted including residential.The City is utilizing new technologies where they can and inspectors are using personal protective equipment (PPE) and social distancing. Please see information on the Planning & Building Safety website section and refer to contact info to schedule.
Please refer to this information from Los Angeles County.
Please refer to this helpful information and FAQs from Los Angeles County.
What you need to know about testing from Los Angeles County.
As of April 15, 11:59 p.m., you are required to wear a cloth face covering over your nose and mouth and practice physical distancing when you must be in public to visit essential businesses, such as shopping at the grocery store or visiting restaurants offering delivery, drive-thru or carry out service. Wearing a cloth face covering does not eliminate the need to physically distance yourself from others and to wash your hands frequently.
Information/FAQs from Los Angeles County - What you need to know about cloth face coverings
Helpful information from the Los Angeles County Department of Public Health about face coverings
The current Health Officer Order extends the previous Health Officer Order through May 15 and requires essential businesses to provide a cloth face covering for all employees to wear while performing duties that involve contact with other employees and/or the public and to post physical distancing plans. The public is required to wear a cloth face covering to enter essential businesses.
Physical distancing is the preferred way to describe social distancing because we are reducing physical contact to slow the spread, not social interactions through digital platforms and devices.
Social distancing means staying home, avoiding crowds and staying at least 6 feet away from others whenever possible. By practicing social distancing, we reduce person- to-person contact in a given community, with a goal to stop or slow down the spread of a contagious disease. The Los Angeles County Department of Public Health recommends maintaining six feet of social distancing.
Please see FAQ resource page from Los Angeles County.
The LA County Health Officer has issued two new separate orders:
- Self-quarantine for anyone exposed to an individual diagnosed with or likely to have COVID-19. View Order.
- Self-isolation for anyone diagnosed with or showing symptoms consistent with COVID-19. View Order
These new Orders ensure that individuals who test positive for COVID-19, and those who are told by a clinician they are presumed to be positive for COVID-19 are required to self-isolate for at least 3 days (72 hours) without symptoms, including being fever free without taking medicine, and 7 days since their symptoms started, whichever is longer. Additionally, those who have been in close contact with someone who is positive or presumed positive must quarantine themselves for 14 days starting from the last time they had contact with the ill person.
Please see the linked document from AT&T regarding data and charges during the COVID-19 situation
Dear ESUSD Parents, Staff and Community,
Due to the impact of COVID-19, ESUSD continues to assess, research, consider and enact various action plans to address the constantly updated information we receive from Governor Newsom’s Executive Orders, California Department of Education’s guidance, and Los Angeles County Officials and Public Health direction. The purpose of this communication is to provide you a brief update regarding three issues that will come before the Board of Education In the future.
Short-term Grading Change for Spring 2020
In response to school closure due to the COVID-19 pandemic, the California Department of Education issued a guidance document to all school districts on graduation requirements and grading during Spring 2020. The guidance addresses A-G requirements and provides admissions updates for higher education for both current seniors and juniors. For example, colleges have agreed to local grading flexibility during the Spring 2020 that would not adversely impact students’ grade point averages.
The decision regarding a short-term grading change is a local one, for each individual school district to decide. There are a variety of considerations for school districts to weigh as they review their grading policies during this period of emergency distance learning. To be clear, the distance learning grading recommendation that will be addressed by the Board next week is specific to Spring 2020 and may differ from a plan that may need to be created for the long term.
ESUSD will base its grading system recommendation on the thoughtful work of a committee of teachers and counselors, along with input from a cohort of students and parents. The final recommendation is tailored to align with what practice currently exists at the elementary, middle or high schools with special attention to students’ well-being during this unanticipated challenging time. I strongly encourage all parents to review the Principal’s Newsletter this week outlining the grading committee’s recommendation to be considered by the Board at their meeting on Tuesday, April 28, 2020 at 2:00 pm.
There is still no official direction from the State of California regarding the impact of COVID-19 on the state budget. The Governor’s budget update is expected to be released May 14, 2020, and the legislature still intends to adopt a budget by June 15, 2020. With the extension of the income tax filing deadline to July 15, 2020, however, there will not be a full picture of the State of California’s fiscal status when the budget is adopted. Districts are being advised to expect a significant revision to the State budget in August as a result.
The Business Services Department continues to run budget scenarios based on educated assumptions from the Los Angeles County Office of Education (LACOE), School Services of California, and the California Association of Chief Business Officials (CASBO) to prepare for elements predicted to have a negative impact on the budget. We are evaluating all spending going forward and have instituted a hiring freeze (unless the position provides a mandated service) until we can have a clear picture of the fiscal impact to ESUSD. Recommendations regarding the budget will be considered at future board meetings scheduled on June 9 and 23, 2020.
The Learning Connection
Funding from the state is to be allocated towards offering students in transitional kindergarten through 12th grade a free and appropriate education. As you are aware, The Learning Connection (TLC) is a fee-based childcare program funded entirely from tuition. The COVID-19 pandemic has unfortunately interrupted our ability to offer childcare services at this time. As the school district makes projections to consider TLC summer programming, uncertainty remains prevalent. Regrettably, ESUSD does not have supplemental funds to continue to keep TLC staff in a paid status for a prolonged closure beyond June 30, 2020.
Presently, TLC personnel are 12-month employees. If summer programming is not deemed permissible, the school district must recommend TLC employees be laid-off beginning July 1, 2020. Statutes related to classified employee lay-off require a sixty-day notice prior to action. Thus, this recommendation will be considered by the Board of Education at their meeting on Tuesday, April 28, 2020 at 2:00 pm. This is a challenging time for all, and we regret that we may have to take action now in order to address the probability of no summer TLC program.
It is our intent to continue to offer TLC childcare services in the future when deemed safe to do so and in accordance with the established guidelines set by the Center for Disease Control and Public Health. When it is deemed safe to do so, services will be restored, and TLC personnel can be re-employed. El Segundo Unified is proud of The Learning Connection (TLC) for providing parents with a vital childcare service option. TLC personnel have done a tremendous job of providing a safe, caring, and engaging experience for students. The school district looks forward to the future when the TLC program re-opens and TLC staff is able to re-unite with students.
Through any and all challenges we face as a community, we thank you for your grace, patience and understanding as we navigate this ever-evolving COVID-19 reality.
With gratitude that we are in this together,
Melissa Moore, Ed.D.
El Segundo Unified School District
ESUSD Parents, Staff and Community,
April 2 Message--
It is truly an uncertain and somber time for our state and our nation, but even in the most challenging moments, it is important to search out hope. And what gives me hope is the tremendous community of support we share amongst all ESUSD stakeholders: students, parents, teachers, classified personnel, administrators, board members, city leaders, businesses and foundation partners. Thank you for your extraordinary efforts to keep learning alive!
Extension of Distance Learning
The COVID-19 pandemic has had an immeasurable impact on public education, and our elected officials have maintained a focus on public safety during this unprecedented crisis. In the last 24 hours, Governor Newsom, State Superintendent Thurmond, Los Angeles County Superintendent of Schools Debra Duardo and Los Angeles County Department of Public Health Barbara Ferrer provided school districts guidance to physically close campuses for the remainder of the 2019-20 academic year and to continue distance learning in California in order to keep students and employees safe. Collectively, we all agree that our top priority remains the safety of our students, staff and families.
Accordingly, it is with a heavy heart that the Board of Education and I inform you that ESUSD has no choice but to extend physical school closure through June 30, 2020 for the safety of all. Spring Break will begin Monday, April 6th. Teachers and administrators will not be on duty. I hope everyone can take time to enjoy family and friends during that academic break.
Let’s Find a Way
As we all begin to process what this new closure scenario means, our thoughts first go to our students and how they may be feeling. It is essential that we acknowledge, encourage and allow these feelings to be expressed. The Board of Education and I are confident that by utilizing a “let’s find a way” approach, our site administrators will actively work with their talented team of educators to create opportunities to allow milestone moments to occur for our students at a later date when it is determined to be safe to do so.
I have consulted with our administrative team and we have mutually agreed that the four-year old preschool promotion, fifth grade elementary promotion, eighth grade middle school promotion, Junior-Senior Prom, and high school graduations are all milestone moments that we will make every effort to reschedule when it is permissible within public health guidelines.
Grading and Transitions
We also know that grading and transitions between elementary and middle school and middle and high school are on the minds of parents. The California Department of Education (CDE) has just released a guidance document for local school districts. The district has formed a grading committee to review the CDE guidance and to make a recommendation to the Board of Education regarding grades for Spring 2020. Principals at all levels are collaborating to ensure seamless matriculation from one site to another. Thank you for your patience as we are actively working on plans for further outreach to stakeholders.
Next Steps in Distance Learning
While we must all remain physically apart, it is my sincere hope that as educators, we use this new mode of teaching to orchestrate opportunities to increase student engagement and connection within a distance learning environment. When we kicked off the school year, I challenged our faculty to take a risk and innovate. I practice what I preach, as I too venture into new horizons: I now schedule my own WebEx meetings and am learning other new ways to engage remotely. Now more than ever, I encourage all of us to keep our connection with students alive through more online video class time. We recognize that we are all still finding our way but are here to assist and encourage one another. Distance learning will wrap up April 3rd and then resume Monday, April 13th after Spring Break.
In an attempt to control the spread of Coronavirus (COVID-19) and to reduce and minimize the risk of infection, Governor Newsom issued Executive Orders N-25-20 (March 12, 2020), and N-29-20 (March 17, 2020), waiving certain Brown Act requirements around teleconferencing and public participation at Board meetings. Thus, Board meetings will be conducted via teleconference. Please access board documents to review protocols regarding public participation.
Another important note to highlight is our district families may continue to participate in the meal program at any of these locations to pick up breakfast and lunch for children at no charge for the duration of the school year. Please know that the program welcomes new families, whose circumstances may have changed, to receive meals in this way. Information regarding participation in meal distribution is available on our website at: https://www.elsegundousd.net
Social Emotional Supports
We are all in this together, and it is up to each of us to keep hope alive. At ESUSD, we will continue to lead with empathy, compassion and kindness. Please know we deeply care about our students as demonstrated by ensuring that meal service options and social/emotional supports continue while we diligently strive to make distance learning more meaningful. Stay well and keep learning!
With gratitude that we are in this together,
Melissa Moore, Ed.D.
El Segundo Unified School District
April 1 Message--
ESUSD Parents, Staff and Community,
Just when we all begin to feel a sense of stability, new information comes forward that causes a significant disruption to our school district. Last night, California superintendents were as equally surprised as all of you by State Superintendent Tony Thurmond’s release of a letter to county superintendents stating that due to current safety concerns and needs for ongoing social distancing, it appears that our students will not be able to return to school campuses before the end of the school year.
I sincerely believe all of our elected and public officials are making recommendations based upon constant data analysis, evolving understanding of the science of COVID-19, and preeminent goals to preserve the safety and well-being of our schools and communities. At this moment in time, I want to emphasize that State Superintendent Thurmond is making a recommendation and not a directive to continue physical school closure for the duration of this academic year. Today Los Angeles County Office of Education (LACOE) is consulting superintendents throughout the county and providing an opportunity for dialogue prior to the county superintendent makes her recommendation. I am grateful for the opportunity to provide input, and please rest assured in knowing this is not a decision that I take lightly. As of this moment in time, no change will take place to extend school closure: as previously shared, ESUSD school closure for students will remain through May 4th. That being said, this is an ever-evolving situation with changes happening by the hour. I anticipate Governor Newson and LACOE will provide further guidance, recommendation or direction for all school districts in the next few days.
I would also like to stress that while our students are not present in our classrooms due to school closure, ESUSD is committed to providing quality distance learning. ESUSD administrators and faculty are embracing the ongoing cycle of improvement and looking at how we can continue to further enhance our services to students and to support our families moving forward. As part of this process, I hope you have read the ESUSD Guidelines for Distance Learning that was shared by principals last week. I am thankful for your patience as we continue to collaborate with teachers, California Department of Education and LACOE on other important issues such as grading and potential commencement plans.
Our ESUSD family of employees and I are grateful for the opportunity to serve the students and families of El Segundo. Thank you for your ongoing support and partnership during this unprecedented time, and please stay safe.
Melissa Moore, Ed.D.
El Segundo Unified School District
March 24 Message--
Dear ESUSD Parents, Staff and Community,
How are you feeling?
This question leads off Chapter One in Marc Brackett’s book, Permission to Feel. Dr. Brackett is the Director for the Yale Center for Emotional Intelligence who developed the RULER program, an evidence-based systemic approach to social emotional learning. One of the ESUSD Board of Education’s goals is to promote the social and emotional well-being of all students through the adoption of the RULER program. Especially during this worldwide pandemic, I would assert that social-emotional awareness is vitally important. Now more than ever before, I hope all of us are orchestrating opportunities for our students/children to talk about their feelings in order to further develop their emotional intelligence and develop into responsible, self-resilient individuals.
Update on Extension of School Closure
The Los Angeles County Office of Education has recommended that all county public schools remain closed with staff returning on May 4 and students returning to school on Tuesday, May 5, 2020. ESUSD will comply to help contain the spread of COVID-19. Thus, ESUSD school closure will be extended through May 4th. This decision follows new state and county public health orders. However, it is important to note that Governor Newsom has publicly stated that there is a very good chance we will not return to school this year, so stay tuned.
On Monday our District Office donated 400 N95 respirator masks to the City of El Segundo for use by our local first responders. This is a community-wide effort and we are grateful for every person on the "front line" putting their lives at risk every day. Our lawmakers and medical professionals across the nation remain highly concerned about people not taking social distancing seriously enough. This is not just for your health and safety; it is for the community's and the world's. Several residents reached out to report large groups are getting on to the fields. The school district took additional steps to further secure the facilities to prevent access. However, last night I was contacted that a large group was playing on the softball field. I regret that our fields, track, playground structures and blacktops must remain closed, but it is essential for public safety. Please continue to safely distance yourself and remind others to do the same.
Thank you and stay safe.
Melissa Moore, Ed.D.
El Segundo Unified School District
Melissa Moore, Ed.D.
The Governor’s Office, the California Department of Aging, and AARP CA partnered to launch the California For All resource card, a FREE, one-stop information guide. AARP wanted to provide ALL Californians – but especially older adults and their families -- a single, trustworthy resource with clear guidance on where to get the most up-to-date information on COVID-19. The resource card includes information on how to get caregiving support, how to stay safe at home, and how to find important resources through the California Aging and Adults Information line. There are also contacts to report fraud, abuse, or neglect and more. The resource card is a centerpiece of the “Stay Home. Save Lives. Check In.” campaign, which urges all Californians to help combat social isolation and food insecurity by checking in on vulnerable neighbors with a call, a text, or a “physically-distanced” knock on the door.
Read the latest newsletter update from SoCal Gas here.
SoCal Gas Payment Options
SoCal Gas has closed their payment offices to the public due to the COVID-19 pandemic. SoCalGas has suspended service disconnections until further notice. This means customer will not have their natural gas turned off due to non-payment. SoCal Gas Resource page www.socalgas.com/coronavirus
SoCalGas Warns Customers About the Rise of Utility Scams During COVID-19
Utility provides tips for identifying suspicious behavior
Southern California Gas Co. reminds customers to be on alert for potential scams targeting utility customers during the COVID-19 outbreak. One common scam involves telling customers they must pay their gas bill immediately or their natural gas service will be disconnected. SoCalGas does not call customers seeking payment. Additionally, on March 13, the utility announced it had suspended service disconnections for customers who are struggling to pay their bills until further notice. This decision was made to support the health, safety and wellness of our customers during this crisis. SoCalGas is providing the following tips on how to recognize and respond to these scams:
Be on the lookout for these common scam tactics:
- Caller ID spoofing with calls that appear to be coming from SoCalGas. The caller may try to sell products, collect personal information, or collect payment on your gas bill. Please note that SoCalGas will never ask for payment through the phone.
- Phishing emails, texts and social media posts with malicious attachments asking you to send personal information or money to another entity.
- Utility imposters appearing at your place of residence or business demanding payment.
How to protect yourself:
- Never provide your personal information such as social security numbers, credit card numbers, bank account numbers, or share names and passwords with anyone claiming to be a utility representative.
- Always ask to see a SoCalGas photo ID badge before letting someone inside your home. All SoCalGas employees on company business are required to carry a badge.
- Customers are encouraged to verify the employee’s uniform and identification. Most of our authorized employees will always be in a uniform with our company logo, carry an official employee badge, and drive a company car. SoCalGas employees will always be happy to wait while the customer confirms their identity.
- Customers can always check the status of their SoCalGas account or pay their latest bill by logging onto their account from the SoCal Gas homepage
Customers who have questions about their experience with a SoCalGas representative should immediately contact SoCalGas customer service at 800-427-2200. Our customer service representatives are available 24 hours a day, seven days a week. Visit the SoCal Gas website for additional tips and information about scams.
Southern California Edison is assisting their customers during the pandemic by:
- Suspending service disconnections for non-payment
- Waiving late fees for business and residential customers
- Postponing certain work that may require a service outage
For information, please visit the Southern California Edison billing page for details
The state has authorized an emergency issuance of additional CalFresh (food stamps) benefits for all eligible households. Additional CalFresh benefits for the month of March will be issued on Sunday, April 12. Additional benefits for the month of April will be issued on Sunday, May 10.
For more info on social